HomeAbout Us
Company Overview

Our Story

A trusted partner for banking infrastructure, remote telemetry, and physical security compliance since 2018.

Sustaining Banking Operations Globally

Established in 2018 in Chhatrapati Sambhajinagar (Aurangabad), Maharashtra, Creative Management was founded to solve critical physical security and maintenance inefficiencies in the BFSI (Banking, Financial Services, and Insurance) sector.

What started as a regional support agency has grown into a pan-India facility management backbone, servicing over 15,000+ active ATM terminals, remote command centers, and corporate banking clusters across 29 states and 8 union territories.

Our end-to-end implementation solutions (TIS Plus), caretakers coordination (CT Plus), and specialized fire safety services are built to comply rigorously with the Reserve Bank of India (RBI) mandates, helping major public and private sector banks secure their remote assets with 99.99% system uptime.

ATM Infrastructure Cabin Setup
15,000+
Active Managed Sites
120+
Covered Indian Cities
99.99%
Network & SLA Uptime
350+
Certified Field Stewards

Mr. M. D. Laxman Lavhakare

Founder & Managing Director
"Our mission from day one was to build a security and infrastructure system for Indian banking terminals that leaves zero margin for error. Robust telemetry, trained stewards, and absolute compliance are the foundation of client trust."

Under Mr. Laxman Lavhakare's vision, Creative Management has expanded its operational footprint from Chhatrapati Sambhajinagar to over 120+ cities across India. His emphasis on integrating machine learning video analytics and remote telemetry has transformed the company from a facility steward provider to a next-generation security engineering partner.

Brand Principles

Our Core Pillars

We measure our performance against four core pillars that guide our customer partnerships and technical innovations daily.

Absolute Compliance

100% adherence to RBI security and administrative circulars for ATM safety environments.

SLA Commitments

Industry-leading 2-hour response timers in major zones for urgent tech overrides.

Tech-Driven Ops

Utilizing central NOC command dashboards, motion analytics, and telemetry alarms.

Certified Personnel

350+ background-verified engineers and safety stewards fully trained in emergency protocols.

Core Capabilities

Operational Expertise

Click through our primary operational divisions to explore our specialized services.

AI E-Surveillance Telemetry

Next-Gen AI E-Surveillance

We deploy high-definition dome cameras and real-time motion sensor loops connected directly to our centralized NOC command centers. If any abnormal vibration, physical intrusion, or fire threshold is triggered, warnings are raised automatically within 2 seconds.

Fully compliant with the latest Reserve Bank of India (RBI) safety guidelines, helping financial institutions secure remote ATMs at a fraction of traditional caretaker deployment costs.

Turnkey Construction Works

Turnkey Site Implementation (TIS Plus)

From empty ground plots or shell office rooms to fully functioning, secure banking kiosks. We manage all civil works, concrete base foundations, structural kiosk layouts, glass partitioning, and aesthetic corporate brand wraps.

Our turnkey teams handle internal power cabling, backup UPS installations, server networking setups, air conditioning, and physical safety lock systems under single-window SLAs.

Steward Caretaker Operations

ATM Caretaker Services (CT Plus)

Providing trained, background-verified security stewards and site caretakers to manage physical banking environments. Our personnel ensure ATM rooms are tidy, access paths are clear, and customers are greeted with absolute security.

We perform daily operations checklists, vault lock audits, visual hooter hoot inspections, and customer assistance reporting to guarantee 100% compliance audits.

Technical Maintenance

SLA-Driven Maintenance & NOC

Our dedicated engineering crews are dispatched across 120+ Indian cities, offering round-the-clock emergency support for hardware diagnostics, power outages, and router issues. We guarantee a 2-hour field response time in metropolitan clusters.

Our centralized command helpdesk monitors all SLA tickets in real-time to prevent customer service interruptions.

Strategic Milestones

Company Timeline

Tracing our steady scale-up from a regional startup to a national support partner.

2018
Incorporated in Sambhajinagar
2019
Expanded to West Zone States
2021
10,000+ Banking Terminals
Today
15,000+ Sites & Advanced AI NOC
Help & Support

Frequently Asked Questions

Find quick answers to common questions about our services and SLAs.

What is your typical emergency response time (SLA)?

In major metropolitan zones across India, our emergency technical response teams guarantee a 2-hour field arrival time. In tier-2 and tier-3 cities, we adhere strictly to a 4-hour resolution SLA for critical network or lock overrides.

Are caretaker and steward personnel background-verified?

Yes. Every caretaker, steward, and technician undergoes a strict 3-tier screening: independent background checks, biometric KYC cataloging, and local police verification before they are deployed to any banking terminal site.

How does your AI E-Surveillance system lower costs?

By replacing 24/7 physical guard personnel with remote sensor matrices and smart HD dome cameras, banks can lower site security expenses by up to 60% while maintaining instant alarm triggers and RBI-mandated alerts.

Secure Your Banking Terminals with the Best

Connect with our corporate support desk to discuss custom SLAs, TIS kiosk cabins, and remote monitoring audits.